FAQ: Frequently asked questions about the Pharmazam System

Q:

What is Pharmazam™?

A:

Pharmazam is a physician ordered medication management system that generates real-time patient specific reports focused on Adverse Drug Reactions (ADRs), Drug to Gene, Drug to Illness, Drug to Allergy, Drug to Food, and Drug to Lifestyle issues. Pharmazam instantly generates patient specific reports delivered on your phone prior to a physician prescribing medications to assist a physician in prescribing the absolute best medication for you.

Pharma-ZAM
ZAM
noun \ˈzam\
Definition of ZAM

1 a means of fast accurate advanced testing:
b (1) :  a critical fast accurate detailed testing process, examination, observation, or evaluation :  trial; specifically :  the procedure of submitting a statement to such conditions or operations as will lead to its proof or disproof or to its acceptance or rejection (2) :  a basis for detailed evaluation :

Examples of ZAM

  1. Our Pharma-ZAM test will help successfully manage all of your medications.
  2. Taking a Sinu-ZAM test will help with prevention and treatment of Chronic Sinusitis.
  3. If you are losing your hair you should look into taking a Tricho-bio-ZAM test.

Q:

Is Pharmazam a real healthcare company with real physicians?

A:

Yes. Pharmazam is a licensed non-diagnostic preventative healthcare company who has medical directors, licensed medical experts, and highly trained healthcare experts on staff. Pharmazam also has compiled an extremely talented advisory board consisting of leading industry experts.

Q:

Can my physician or I speak to Pharmazam's physician?

A:

Yes. Contact Pharmazam to schedule a call with our physician.

Q:

What platforms does Pharmazam run on?

A:

Pharmazam runs on Apple and Android operating systems as well as on the internet using our web application. The App can be downloaded in the App Store or at Google Play as well as by registering at pharmazam.com.

Q:

Who should use Pharmazam?

A:

Pharmazam and our PGx test is designed to be used by any person at any age helping to eliminate medication issues and provide a higher quality of healthcare from birth to death.

Q:

Is there an initial cost for Pharmazam?

A:

No. You can download the App or register online at Pharmazam.com for no initial fee and have the option to upgrade the app's features for a small fee. If you choose to add the PGx test there is a one-time investment of $399.00.

Q:

Can I use Pharmazam to monitor other people?

A:

Yes. Pharmazam comes with built in family sharing that allows you to help monitor and manage anyone else’s medications once permission is provided.

Q:

Does Pharmazam work on prescribed and over-the-counter medications?

A:

Yes. Pharmazam works on all prescribed medications and most over-the-counter medications.

Q:

How do I enter my medications into Pharmazam?

A:

You can choose your meds from our pre-populated list, by entering the NDC number, or by using the In-App barcode scanner and scan the medication barcode.

Q:

Can I send my medication list to my physicians?

A:

Yes. You can easily email your medication list to all of your physicians.

Q:

How accurate are the Pharmazam reports?

A:

Pharmazam is integrated into some of the world’s leading healthcare databases which are updated weekly and include any new medications, new scientific information, any medication healthcare updates, and any new updates or changes on current medications.

Q:

How does Pharmazam do it?

A:

Pharmazam was designed and developed by award winning leading industry experts who have designed and developed solutions for 37 of the fortune 50 companies. We are proven experts in application design and integration and we used that knowledge and our patent pending processes to tie into leading global healthcare databases in real-time which produce the most accurate up-to-date personalized medication reports available.

Q:

Is Pharmazam patented?

A:

Pharmazam has several different patents pending.

Q:

What is pharmacogenomics (PGx)?

A:

Pharmacogenomics is the study of how medications react to a person’s specific genetic makeup.

Q:

What is PGx testing?

A:

Pharmacogenetics testing (PGx), also called DNA Drug Sensitivity Testing, is the testing of certain genes to determine how individuals are going to react to specific medications. The test results help to determine which medications will work, won’t work, and could possibly even kill you. It also helps to decrease the need for “trial and error” dosing and can reduce the risk of Adverse Drug Reactions (ADRs).

PGx testing provides predictive information about a patient’s ability to metabolize certain medications and what effect that medication has on a patient, enabling optimal medication choice and dosing. This can provide a unique and personalized treatment strategy, shorten the time needed to find an effective medication, and reduce risk for adverse drug reactions. With a simple buccal swab test from the inside of your cheek, we can determine your ability to metabolize certain drugs.

Q:

How does the test work?

A:

The test is a non-invasive simple buccal swab taken from gently rubbing the inside of your mouth that can be taken at your physician’s office or at home using our FDA cleared collection device. Once the sample is collected it is shipped back in the postage paid package and then sent to the lab for genetic processing.

Q:

Why should I be tested?

A:

To save money, increase your quality of health, and maybe even save your life.

Medication sensitivity testing is the cornerstone of personalized medicine. Determining how well you metabolize medication raises chances of a positive outcome and reduces possible adverse drug on drug interactions.

Personalized medicine conveys a blueprint to how your body’s unique molecular characteristics and distinctions allow it to process medication. Your physician will have the data necessary to custom tailor a medication management protocol whereby the current/future adjustments and medication alternatives best for you may be selected.

Q:

Who should be tested?

A:

  1. Newborns and Elderly
  2. Anyone Using More Than One Medication
  3. Anyone Using More Than One Pharmacy
  4. Anyone Not Responding to Medications
  5. Anyone About to Have or Who Has Recently Had Surgery
  6. Anyone Taking Cardiovascular, Pain, Anti-depressant, or Other Medications Metabolized by the Liver
  7. Anyone Known to Have Experienced Adverse Drug Reactions
  8. Anyone to Have Known Allergies or a Family History of Allergies
  9. Anyone Concerned About Medicinal Errors
  10. Anyone Pregnant or Who Has Other Specific Lifestyle Issues
  11. Anyone Who Wants to Increase the Level of Their Overall Health

Q:

How much does the test cost?

A:

The normal cost for PGx testing usually runs in the thousands and insurance rarely covers it making it out of reach for most people. The cost for the PGx test through Pharmazam is $399.00 and includes total medication management via our mobile app and web application for 1 year.

Q:

How will I get my results?

A:

After completing your lab process, your test results will be automatically sent to us for review by our medical professionals. Once we review your results you will be notified in the app, by email, SMS (short message system), or phone and you will be told that your results are now available with instructions on how to access them. You will then be ready to check medications and consult with your physician on the most therapeutic and safe medication management regimen.

Q:

Does Pharmazam work if I do not get the PGx test?

A:

Yes. All of the other medication management tools which include Adverse Drug Reactions (ADRs), Drug to Illness, Drug to Allergy, Drug to Food, and Drug to Lifestyle issues will work upon setup without the genetic test. The genetic test can then be added at any time.

Q:

Aren’t prescribed medications already safe and effective?

A:

For the most part, yes. But prescribing is not, in fact, one-size-fits-all is NOT the best way to prescribe medications. Depending on your genetic makeup, some drugs may work more or less effectively for you than they do for other people. Likewise, some drugs may produce more or fewer side effects in you than in someone else. Using pharmacogenomics, doctors will be able to routinely utilize information about your genetic makeup to choose the drugs and drug doses that offer the greatest chance of helping you.

Q:

What will the results tell me about my DNA?

A:

The pharmacogenomics test results will help your physician to prescribe drugs that will provide the most benefit for you while reducing the risk of adverse drug reactions. Since these genes do not change, the test only needs to be performed once in your lifetime, although new genes and variants may become available as new information is acquired.

Q:

How can Pharmazam save me time and money?

A:

By using information about your genetic makeup, doctors may be able to avoid the trial-and-error approach of giving you various drugs that are not likely to work for you until they find the right one. Using pharmacogenomics, the "best-fit" drug for you can be chosen from the beginning and helps to eliminate dangerous medication issues.

Q:

Do I have to see a doctor to get tested?

A:

You do not need to see a doctor to order the test because one of our physicians can order it for you. We use the same CLIA certified and regulated labs as hospitals and physicians.

Your test results are reviewed by our medical staff prior to making them available to you.

Q:

Should I continue to take my medications before testing?

A:

You should always take any medications that are prescribed by a doctor and never change a prescribed medication treatment without your physician’s approval.

Q:

How secure is Pharmazam?

A:

Pharmazam is designed to be completely secure and confidential and is completely HIPAA compliant. All data transmitted to and from the server are encrypted using the most advanced security technology.

Q:

Are the test results accurate?

A:

All testing is done by leading CLIA certified national laboratories that are fully accredited and licensed at the state and national level, which allows for the greatest accuracy within the parameters and limitations of current technology.

Q:

Are the results confidential?

A:

Yes. We respect your privacy and maintain strict confidentiality, our HIPAA compliant system helps to secure and establish the highest level of confidentially and security. Pharmazam gives you the power to organize and decide who you send your medication information to and who sees your reports.

Q:

Will I be able to read and understand the results?

A:

Yes. All test results are provided in a simple, concise, one-page report. However, all reports should be reviewed by your prescribing physician prior to any medication changes.

Q:

Will I be able to consult with a medical professional about the results?

A:

Yes. You or your physician may contact Pharmazam via email or by phone and speak with one of our licensed medical professionals or request to schedule a call with one of the Pharmazam physicians. Pharmazam is a licensed non-diagnostic medical company and all our services are provided as “Preventative Healthcare Services”.

Q:

Will a Doctor review my results?

A:

All tests are ordered by our physicians and results will be reviewed by Pharmazam’s licensed medical professionals. However, all results should also be reviewed by your prescribing doctor prior to any medication changes.

Q:

When will I get my results?

A:

You can expect to review, print, and share your reports within 5-7 business days from the receipt of your sample via our mobile app and web application.

Q:

How do I get started?

A:

Download the App or register online. You can also request additional testing information online and one of our medical professionals will contact you to answer any questions. Or you can call 888.972.9331 to speak with one of our medical experts.

Q:

Can I have my reports sent directly to my doctor?

A:

Pharmazam provides a convenient and easy to use system allowing you to access your reports on our mobile application or secure website allowing you to easily show or email your physician a detailed specific medication report.

Q:

Is my order refundable?

A:

All orders are non-refundable.

Q:

Why are the tests offered here so much lower in price than at the actual laboratory or doctor’s office?

A:

We are a high volume testing provider so we have the ability to offer these tests at a much lower price to the general public.

Q:

Will insurance cover the cost?

A:

Pharmazam is CASH pay (or self-pay) only and we do not accept any form of insurance however some insurance companies might apply the cost to your deductible or reimburse you for the cost.

Q:

What about my privacy?

A:

The privacy of all patients is protected under United States HIPAA laws. Federal law prohibits the release of patient records to unauthorized entities or individuals. In 2008, President Bush signed the Genetic Information Nondiscrimination Act (GINA) that protects Americans against discrimination based on their genetic information when it comes to health insurance and employment.

Q:

How do I know if you received my kit after I sent it back to you?

A:

The Pharmazam team will follow up with an email or call.

Q:

How much storage do I need on my phone to download the App?

A:

The App takes up approximately 150 MB on your phone.

Q:

Do you have solutions for larger organizations?

A:

Yes. We offer several different types of enterprise wide solutions, contact Pharmazam to learn more.